Expert Travel Planning Solutions

1. Agreement to Terms

By accessing and using the services of Accurate Travel Solutions ("Company", "we", "our", "us"), you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Travel Services

We provide professional travel planning, booking, and management services. All bookings are subject to availability and the terms and conditions of our suppliers (airlines, hotels, tour operators, etc.).

3. Booking and Payment

All travel bookings require confirmation and payment according to our payment terms. Prices are subject to change until full payment is received and booking is confirmed.

4. Cancellations and Refunds

Cancellation policies vary by supplier and service type. We will clearly communicate applicable cancellation terms at the time of booking. Our service fees are non-refundable unless otherwise specified.

5. Travel Insurance

We strongly recommend comprehensive travel insurance for all trips. We can provide information about available insurance options, but the decision to purchase is entirely yours.

6. Limitation of Liability

Our liability is limited to the cost of our professional services. We are not liable for actions of third-party suppliers, weather conditions, natural disasters, or other circumstances beyond our control.

7. Privacy and Data Protection

We are committed to protecting your personal information in accordance with our Privacy Policy and applicable data protection laws, including GDPR.

8. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website and communicated to active clients.

Last Updated: January 2024

1. Information We Collect

We collect personal information necessary to provide travel services, including names, contact information, passport details, payment information, and travel preferences.

2. How We Use Your Information

Your information is used exclusively for:

• Processing travel bookings and reservations
• Communicating about your travel arrangements
• Providing customer support and emergency assistance
• Improving our services based on your feedback

3. Information Sharing

We share your information only with:

• Travel suppliers (airlines, hotels, etc.) necessary for your bookings
• Payment processors for transaction processing
• Government agencies when required by law

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and limited access protocols.

5. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Data portability

6. Cookies and Tracking

We use cookies to improve website functionality and analyze usage patterns. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for financial records.

8. Contact Information

For privacy-related questions, contact our Data Protection Officer at [email protected]

Last Updated: January 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze how our website is used.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences.

Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Managing Your Cookie Preferences

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Third-Party Cookies

Some of our pages may contain content from third parties (such as YouTube videos or social media plugins) which may set their own cookies.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last Updated: January 2024

Our Commitment to GDPR Compliance

Accurate Travel Solutions is fully committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all EU residents.

Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To fulfill our travel services agreement with you
• Legitimate Interest: To improve our services and communicate relevant offers
• Legal Obligation: To comply with tax, accounting, and regulatory requirements
• Consent: For marketing communications and optional services

Your GDPR Rights

Right to Access

You can request a copy of all personal data we hold about you at any time.

Right to Rectification

You can request correction of any inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Data Protection Measures

• End-to-end encryption for all data transmissions
• Regular security audits and penetration testing
• Staff training on data protection principles
• Incident response procedures for data breaches
• Privacy by design in all new systems and processes

International Data Transfers

When we transfer data outside the EU, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Binding Corporate Rules where applicable

Data Retention Periods

• Travel booking records: 7 years (tax and legal requirements)
• Marketing communications: Until consent is withdrawn
• Website analytics: 26 months maximum
• Customer service records: 3 years

Contact Our Data Protection Officer

For any GDPR-related questions or to exercise your rights:

Email: [email protected]
Phone: +1 (212) 555-0187
Address: Data Protection Officer, Accurate Travel Solutions, 425 Park Avenue, Suite 1200, New York, NY 10022

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data properly.

Last Updated: January 2024

Digital Millennium Copyright Act (DMCA) Policy

Accurate Travel Solutions respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act of 1998.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via our website, please notify our DMCA Agent with the following information:

Required Information for DMCA Notice:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Legal Department
Email: [email protected]
Phone: +1 (212) 555-0187
Address:
Accurate Travel Solutions
DMCA Agent - Legal Department
425 Park Avenue, Suite 1200
New York, NY 10022
United States

Counter-Notification Process

If you believe that your content was removed or disabled by mistake or misidentification, you may file a counter-notification with our DMCA Agent.

Required Information for Counter-Notice:

• Your physical or electronic signature
• Identification of the material that has been removed or disabled
• A statement under penalty of perjury that you have a good faith belief that the material was removed by mistake or misidentification
• Your name, address, telephone number, and email address
• A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located

Repeat Infringer Policy

We have a policy of terminating, in appropriate circumstances, users who are deemed to be repeat infringers. We may also limit access to our website and/or terminate accounts of any users who infringe any intellectual property rights of others.

Response Time

We will respond to valid DMCA notices within 24-48 hours of receipt. Upon receipt of a valid notice, we will promptly remove or disable access to the allegedly infringing material.

False Claims

Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing may be subject to liability for damages.

Modifications

We reserve the right to modify this DMCA Policy at any time. Changes will be effective immediately upon posting to our website.

Last Updated: January 2024